Energy Muse Review
An established 25-year crystal retailer with genuine stones and a 4.7 Trustpilot score — good, with reservations, given premium pricing, restrictive returns, and unproven metaphysical claims.
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Most fashion-jewelry websites selling $150 gold-toned earrings are run by nobody in particular. Dhwani Bansal is the opposite case: a label named after an actual designer with a checkable paper trail. Bansal trained in jewellery design at Central Saint Martins in London, and at the 2015 CSM Degree Show she was shortlisted as one of five upcoming designers by Francesca Amfitheatrof — the former design director of Tiffany & Co. who now leads jewelry at Louis Vuitton. She went on to study business and entrepreneurship at the Goldsmiths’ Centre in London, then formally launched her label in Bangalore, India in 2016, building it together with her mother, Anuradha Bansal. Today the
The design language is consistent across everything the brand makes: clean lines, geometric structures, and what the label calls “intricacy through simplicity” — handcrafted pieces with subtle traditional Indian undertones set against modern, sculptural silhouettes. Collections carry names like Souk, Sanza, Yuuna, Khwaab, Ruh, and Elysian, and the aesthetic sits somewhere between contemporary art jewelry and wedding-adjacent statement pieces.
Two more things frame this review. First, materials: this is not fine jewelry and the brand does not pretend it is. Pieces are made from locally sourced recycled brass with 22k gold plating or white rhodium plating, set with natural pearls and lab-grown semi-precious stones, with a supply chain the brand describes as transparent and traceable. Second, distribution: beyond its own site, the label is carried by curated third-party retailers — Wolf & Badger listed 121 Dhwani Bansal products as of July 2026, and Indian designer platform Aashni & Co stocks the brand as well. The homepage claims features in Vogue, Glamour, The Telegraph, Deccan Chronicle, and Indulge; research could not locate the specific articles, so treat the press wall as a brand claim.
This review covers what the brand actually sells and charges as of July 2026, what the small pool of independent feedback says, where the buying terms help or hurt you, and whether the price of a designer name on plated brass is worth paying.
Everything in the catalog is jewelry or a close accessory, organized into named collections rather than product types, though the shop filters by category: 49 earrings, 44 necklaces, 26 bracelets, plus rings and accessories as of July 2026.
Earrings. The deepest category and the clearest expression of the brand’s style. Entry points include the Haya Earrings ($100), textured natural forms in 22k gold-plated brass budding with baroque pearls, and the Boond Earrings ($115). The mid-range holds the Keri and Kandi Earrings ($140 each) and the Aero Hoops and Pina Earrings ($180 each), while the pearl-laden Aqua Earrings top the range at $235. Chandelier-style statement earrings are a house specialty: the Inka, Euri, and Isaro Chandeliers all list at $180, with the Aeya Chandeliers at $175. Several styles — Enaaz Studs ($140), Mori Earrings ($160), Inka Maxi Chandeliers — showed as sold out in July 2026, which on a handmade line usually reflects small production batches rather than fake scarcity.
Necklaces and pendants. Pendants start around $160 (Boond) and run through the Gaia Necklace ($170), Aeya Pendant ($180), and Haya Pendant ($190). The statement tier is where prices climb: the Kamel Necklace lists at $295 and the Mayasaar Necklace at $335, the highest regular price found in this research. Layered styles like the Aire and Afefe necklaces round out the line.
Bracelets and cuffs. The Aqua Bracelet ($115), Haya Bracelet ($135), Inka and Kandi Bracelets ($140 each), and Keri Bracelet ($180) cover the flexible styles; rigid pieces include the Mehr Cuff ($120) and the Mori Square Cuff ($195).
Accessories and hair. A smaller line of wearables like the Fari Hair Pin and Fari Pocket Pin ($80 each) — the cheapest route into the brand — plus jewelry sets aimed at gifting and weddings, merchandised in bands of under $100, $100-$200, $200-$300, and over $300.
Bespoke. The site also offers a bespoke jewellery service for custom commissions, a genuine differentiator over mass fashion-jewelry brands, though pricing there is by consultation.
The materials story deserves its own paragraph because it is the honest heart of the value question. On Wolf & Badger’s filterable breakdown of the brand’s 121 listed products, 112 are brass, 94 gold-plated, 42 feature pearls, 21 are rhodium-plated, 17 use cubic zirconia, and 14 use resin. In other words: you are buying design, handwork, and finishing — the brand says every piece is handmade by skilled artisans, with minor variations between pieces — not precious-metal content. Dhwani Bansal states this plainly on product pages (“22k gold plated brass with gold dipped baroque pearls” is a typical disclosure), which is more than many demi-fine competitors manage. Wolf & Badger also badges the brand for using at least 50% recycled or upcycled materials and for its worker-welfare standards, per the marketplace’s own vetting criteria.
All prices below were taken from dhwanibansal.com in July 2026.
| Product | Price (July 2026) | Notes |
|---|---|---|
| Fari Hair Pin / Pocket Pin | $80 | Cheapest entry point |
| Haya Earrings | $100 | Gold-plated brass, baroque pearls |
| Boond Earrings | $115 | |
| Aqua Bracelet | $115 | |
| Mehr Cuff | $120 | Sold out in July 2026 |
| Haya Bracelet | $135 | |
| Keri / Kandi Earrings | $140 each | |
| Inka / Kandi Bracelets | $140 each | |
| Boond Pendant | $160 | |
| Gaia Necklace | $170 | |
| Aeya Chandeliers | $175 | |
| Aero Hoops / Pina Earrings | $180 each | |
| Inka / Euri / Isaro Chandeliers | $180 each | Statement earrings |
| Haya Pendant | $190 | |
| Mori Square Cuff | $195 | |
| Aqua Earrings | $235 | Top of the earring range |
| Kamel Necklace | $295 | |
| Mayasaar Necklace | $335 | Highest regular price found |
Shipping stacks onto this cleanly in the US: free over $100 — which almost every single-item order clears — and a flat $5 below that. The UK threshold is £250 (£15 flat below), and Europe and other countries €250 (€15 flat), with UK duties included in the price and other international buyers paying customs to the carrier on delivery. In July 2026 the site was also running a sitewide Buy 1 Get 1 Free promotion, which materially changes the math — two $140 earrings for $140 is a different proposition — but note the catch: promo purchases are final sale, no returns.
On value, calibrate expectations to the materials. At $100-$335 for gold-plated brass, Dhwani Bansal prices above mass fashion jewelry and in line with the designer demi-fine tier at marketplaces like Wolf & Badger, where its pieces list from $66 on sale up to $2,950 for top bespoke-adjacent items. You can buy plated brass for a fifth of the price from fast-fashion brands; you cannot buy this design language or handwork there. Whether that trade is worth it is a taste call — but nobody is being misled about what the metal is.
Here is the honest headline: there is not much independent customer feedback to analyze, and any fair review has to say so before quoting what exists. As of July 2026, dhwanibansal.com has no Trustpilot profile at all — the URL returns a page-not-found — and no BBB profile for the brand or DBJ International surfaced in research. No Reddit complaint threads, scam reports, or non-delivery patterns turned up either. For a small designer label that sells largely through its own site, Instagram, and curated marketplaces, an empty complaint record cuts both ways: nothing bad, but very little volume of anything.
The most useful independent signal comes from Wolf & Badger, the curated marketplace that stocks 121 of the brand’s pieces. There, Dhwani Bansal holds 4.0 out of 5 stars across 14 customer reviews as of July 2026. That is a decent but not spotless score, and the critical reviews are specific rather than vague: multiple reviewers criticized fully-drilled baroque pearls that leave visible holes, calling the detail disfiguring on otherwise attractive pieces. That is exactly the kind of granular, credible complaint that invented reviews never contain — and it is worth weighing if pearl pieces are what draw you to the brand.
On India’s wedding-vendor platform WedMeGood, the brand’s Bangalore presence shows 4.9 out of 5 across 4 reviews, all five-star, praising design, craftsmanship, and value for money — a positive but tiny sample from the brand’s home market.
Beyond platforms, the written record is mostly editorial and influencer coverage. A November 2024 review on the blog Day in My Dreams — disclosed as gifted, so read it as friendly coverage rather than independent testing — praised the 22k plating, packaging, and ethical-materials story, while also reporting that a baroque pearl came loose from an earring during the photoshoot; the brand called it isolated and promised replacement. Two data points (that blogger and the Wolf & Badger pearl complaints) do not make a defect pattern, but they rhyme, and they are the closest thing to a recurring criticism this research found.
Finally, the brand’s homepage press wall — Vogue, Glamour, The Telegraph, Deccan Chronicle, Indulge — could not be traced to specific verifiable articles in this research. Given the brand’s Indian fashion-week orbit, regional-edition print features are plausible, but as presented these remain brand claims, not independently confirmed credentials.
The fair summary as of July 2026: a small, mostly positive footprint — 4.0 stars on the one meaningful third-party platform, clean complaint boards, no scam signals — with total countable third-party reviews in the low dozens. That limited review volume is the single biggest reason this review’s rating stays out of the 4s.
On the is-this-a-real-company question, Dhwani Bansal clears the bar well for a brand its size. There is a named, photographed founder with verifiable design-world credentials (Central Saint Martins, the 2015 Amfitheatrof shortlist, the Goldsmiths’ Centre), a founding story that has stayed consistent since 2016, a family co-founder, a US corporate entity (DBJ International Inc) behind the checkout, and operations the brand locates in Boston, Bangalore, and London. Crucially, third parties with vetting processes have accepted the brand: Wolf & Badger — which badges it for recycled materials and worker-welfare standards — and Aashni & Co both carry it. Scam storefronts do not get stocked by curated marketplaces, publish one-year warranties, or maintain bespoke commission services. Research surfaced no non-delivery complaints, no chargeback patterns, and no anonymous-operator red flags.
The buying terms are genuinely decent for US customers as of July 2026. Orders process in 24-48 hours and arrive in 2-5 business days via USPS, UPS, or DHL; shipping is free over $100; and the 15-day return window comes with free US return shipping — better than many demi-fine competitors that charge restocking or label fees. Refunds land in 5-7 business days after the return is received. The one-year warranty covers defects in materials and workmanship under normal use.
Now the asterisks, and there are several. Returns are US-only — international orders are flatly ineligible, so a buyer in London or Dubai is making a final purchase with duties on top. Buy 1 Get 1 Free purchases are final sale, which matters because that promo was running sitewide in July 2026. Damaged or faulty items must be reported within 3 days of delivery with photos, a tight window. The warranty excludes wear and tear, accidental damage, and anything traceable to ignoring the care instructions — and on plated brass, care genuinely matters: keep pieces away from perfume, lotions, chemicals, and moisture, and store them in the provided pouch. And one sloppiness flag worth naming: the site’s FAQ page still contains unedited template boilerplate — a placeholder phone number and references to a 25% restocking fee and net-30 payment terms that contradict the actual published returns policy. The dedicated policy pages are the ones that govern, and they are clear, but a luxury-positioned brand leaving lorem-ipsum-grade content live is the kind of small-team wobble buyers should see before paying $300 for a necklace.
Product risk, calibrated honestly: this is jewelry, not electronics or supplements, and the worst realistic outcomes are cosmetic — plating wear over years, or the loose/drilled-pearl issues a handful of reviewers reported. The brand’s disclosure is honest, the warranty is real, and the US return terms let you inspect a piece in hand at low risk. Buy it as designer-crafted plated brass with pearls, not as an investment metal, and the risk profile is modest.
Dhwani Bansal earns a 3.7 out of 5 from LegitScout — good, with reservations that are mostly about evidence volume rather than anything the research found wrong. The legitimacy fundamentals are solid for a brand this size: a named designer with checkable Central Saint Martins credentials, a decade-old label with a consistent story, honest 22k-gold-plated-brass materials disclosure, curated-marketplace distribution through Wolf & Badger and Aashni & Co, published policies, and a one-year warranty. US buying terms — free shipping over $100, 15-day returns with free US return labels — are better than the demi-fine average.
What caps the score is the thinness of the independent record as of July 2026: no Trustpilot profile, no BBB listing, and roughly a dozen and a half countable third-party reviews, the largest pool being Wolf & Badger’s 4.0 stars across 14 reviews — where the recurring specific complaint involves visibly drilled pearls, echoed by a loose pearl in a gifted blogger’s shoot. Add unverified press-wall claims, US-only returns, final-sale promo terms, and an FAQ page still carrying template boilerplate, and you have a brand that looks trustworthy but has not yet accumulated the public track record that pushes a score into the 4s.
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Yes, by every structural signal this research found — with the caveat that the independent review record is small. Dhwani Bansal is a real, named designer who trained in jewellery design at Central Saint Martins in London and was shortlisted as one of five upcoming designers by Francesca Amfitheatrof, former design director at Tiffany & Co., at the 2015 CSM Degree Show. The label launched in Bangalore in 2016, is run with her mother Anuradha Bansal, and now operates across Boston, Bangalore, and London under the company DBJ International Inc. It is stocked by outside retailers including Wolf & Badger and Aashni & Co, publishes full shipping, returns, and warranty policies, and discloses its materials honestly. What it lacks, as of July 2026, is volume: no Trustpilot profile exists, no BBB profile surfaced, and countable third-party reviews number in the low dozens. Nothing in research suggested a scam — this reads as a small legitimate designer brand, not a fly-by-night store.
No, and the brand does not claim it is. Product pages disclose that pieces are made from locally sourced recycled brass with 22k gold plating (or a white rhodium-plated finish on silver-toned pieces), set with natural pearls — often baroque pearls — and lab-grown semi-precious stones. On Wolf & Badger's materials breakdown, 112 of the brand's 121 listed products are brass-based as of July 2026. That puts Dhwani Bansal in the fashion/demi-fine tier: the value is in the handcrafted design and finishing, not melt value. Plated brass will eventually show wear if abused, which is why the brand's care instructions tell you to keep pieces away from perfume, lotions, and moisture, and its one-year warranty covers manufacturing defects but not wear and tear.
As of July 2026, most pieces on dhwanibansal.com sit between $100 and $235. Examples from the shop-all page: Haya Earrings $100, Boond Earrings $115, Keri and Kandi Earrings $140 each, Aero Hoops and Pina Earrings $180 each, and the pearl-heavy Aqua Earrings $235. Necklaces run from the Boond Pendant at $160 and Gaia Necklace at $170 up to the Kamel Necklace at $295 and Mayasaar Necklace at $335, the highest regular price found in research. Bracelets range from $115 (Aqua) to $180 (Keri), cuffs from $120 to $195, and hair pins start at $80. The site ran a Buy 1 Get 1 Free promotion in July 2026 — note that promo purchases are final sale — and US shipping is free over $100.
US customers get a reasonable deal; everyone else gets nothing. You have 15 days from delivery to submit a return request, items must be unworn, in perfect condition, and in original packaging with the packing slip, and return shipping is free for US orders. Refunds go to the original payment method within 5-7 business days after the return is received (allow up to 7 more days for it to post). The exclusions matter: orders shipped outside the United States are not eligible for return, and items bought under promotions like Buy 1 Get 1 Free are final sale. For damaged, faulty, or incorrect items, you must notify the brand within 3 days of delivery with photos to get a free exchange. Original shipping fees, where paid, are not refunded.
It is 22k gold-plated (or rhodium-plated) brass, so longevity depends on care — plating on brass can wear or dull over years of hard use, especially with exposure to perfume, lotions, sweat, and moisture, all of which the brand's care instructions tell you to avoid. Dhwani Bansal backs its pieces with a one-year warranty against defects in materials and workmanship under normal use, but it explicitly excludes wear and tear, accidental damage, misuse, and improper maintenance, and warns that ignoring the published care guidelines can be treated as misuse. Store pieces in the provided pouch or box and wipe them dry after any moisture exposure. Notably, the only recurring product complaints found in research — loose or visibly drilled baroque pearls — are assembly details rather than tarnish issues.
The US store ships to the continental US, the UK, most of Europe, and a long list of other countries including Canada, Australia, Japan, Singapore, and the Gulf states, via USPS, UPS, and DHL. Orders process in 24-48 hours on weekdays (up to 72 on weekends and holidays), then delivery takes about 2-5 business days in the US and 4-8 internationally, per the brand's shipping page as of July 2026. Shipping is free over $100 in the US ($5 below that), over £250 to the UK (£15 below), and over €250 to Europe and elsewhere (€15 below). UK orders include duties in the price; buyers in Europe and other regions pay customs charges to the carrier on delivery. Remember that only US orders can be returned.